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UID:10000122-1705406400-1705410000@fiberbroadband.org
SUMMARY:FBA Presents - How Quality of Install (QoI) Can Improve Home WiFi Customer Experience
DESCRIPTION:For Service Providers\, delivering the best customer experience means providing residential WiFi subscribers with the fastest possible speeds\, low latency\, and flawless connectivity to all devices throughout their homes from day 1 on. This is often measured as Quality of Experience (QoE). \nFailing to deliver a good QoE can result in customer churn\, lower ARPU\, and higher support costs. So how can Service Providers ensure they deliver a high WiFi QoE every time? \nJoin us on Tuesday\, January 16 at 12 pm EST\, as we introduce Quality of Install (QoI) – 5 key metrics that quantitatively measure quality of WiFi installations – and how they can improve the overall customer experience. \nIn this session\, we will cover: \n\nChallenges associated with the current technician WiFi installation process\nThe differences between QoI and QoE and how they complement each other\nHow one leading Service Provider is leveraging RouteThis Certify to consistently install quality WiFi networks and exceed customer expectations\n\nPresented by: \nJason Moore\, CEO & Co-Founder\, RouteThis\nJohn Clark\, Sales Engineer\, RouteThis \n		\n					\n				Register Now
URL:https://fiberbroadband.org/event/fba-presents-how-quality-of-install-qoi-can-improve-home-wifi-customer-experience/
CATEGORIES:Sponsored Webinars,Webinars
ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2023/12/RouteThis_Logo.png
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