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UID:10000221-1719396000-1719397800@fiberbroadband.org
SUMMARY:FFB Week 26 - Net Promoter Score (NPS): More Than Just a Number - Elevating the Customer Experience
DESCRIPTION:Join FBA Marketing Committee members Kimberly Biddy\, Ray Monasterski\, Katherine Songster\, and NPS expert Mike Render for an exploration of the Net Promoter Score (NPS). This Fiber for Breakfast episode will introduce a new NPS initiative led by the FBA Marketing Committee that will identify NPS recommendations. Learn more about the history of NPS and the unique opportunity it presents for network operators\, equipment and software vendors\, and consulting and engineering firms to elevate the customer experience across the entire broadband ecosystem. \nSpecial Guests: \n\nKimberly Biddy\, Manager of Social\, Digital\, and Traditional Media Brand Strategies\, EPB\nRay Monasterski\, Business Development\, ASK\nMike Render\, RVA LLC Market Research & Consulting\nKatherine Songster\, Communications Director\, Harry – an integrated marketing agency\n\n		\n					\n				Register Now
URL:https://fiberbroadband.org/event/ffb-week-26-net-promoter-score-nps-more-than-just-a-number-elevating-the-customer-experience/
CATEGORIES:Fiber For Breakfast,Webinars
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DTSTART;TZID=America/New_York:20240626T120000
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DTSTAMP:20240604T184020Z
CREATED:20240604T183654Z
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UID:10000215-1719403200-1719406800@fiberbroadband.org
SUMMARY:FBA Presents - Navigating Best Practices in Multi-Gigabit Network Deployment and Validation
DESCRIPTION:Multi-Gigabit services are on the rise\, powered by the need for more speed in homes and across various sectors. Operators are looking for the most efficient ways to boost capacity on their existing networks and assure the delivery of Multi-Gigabit speeds to their customers. Join this session to hear about the best practices for the implementation of Multi-Gigabit networks. \nPresented by: \nNiki Kirschenmann\, Product Line Manager\, Essential Fiber Instruments\, VIAVI Solutions \n		\n					\n				Register Now
URL:https://fiberbroadband.org/event/fba-presents-navigating-best-practices-in-multi-gigabit-network-deployment-and-validation/
CATEGORIES:Sponsored Webinars,Webinars
ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2024/04/viavi_descriptor_logo_cmyk_purple.png
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