BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Fiber Broadband Association - ECPv6.17.4.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://fiberbroadband.org X-WR-CALDESC:Events for Fiber Broadband Association REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Detroit BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/Sao_Paulo BEGIN:STANDARD TZOFFSETFROM:-0300 TZOFFSETTO:-0300 TZNAME:-03 DTSTART:20240101T000000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/Bogota BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0500 TZNAME:-05 DTSTART:20240101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251110T170000 DTEND;TZID=America/Detroit:20251110T180000 DTSTAMP:20250807T141440Z CREATED:20250731T122155Z LAST-MODIFIED:20250807T141440Z UID:10000485-1762794000-1762797600@fiberbroadband.org SUMMARY:FBA Members Meetup – Kansas City DESCRIPTION:Please join us on the night before the Kansas City Regional for a meetup. Hosted by the FBA Membership Working Group\, this event provides an opportunity to meet other members\, along with Jennifer and Kim from the FBA Membership Team. Join us at Sheraton Kansas City Hotel at Crown Center on Monday\, November 10th\, from 5 PM to 6 PM (local time). This is a very casual meetup with light appetizers and beverages. There is no cost to attend. If you plan to attend the meet-up\, please send an email to membership@fiberbroadband.org to RSVP. URL:https://fiberbroadband.org/event/fba-members-meetup-kansas-city/ LOCATION:Kansas City\, Missouri ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/06/FBA_LogoUpdate_StackLogo_4C-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251106T150000 DTEND;TZID=America/New_York:20251106T160000 DTSTAMP:20251028T171037Z CREATED:20251022T190359Z LAST-MODIFIED:20251028T171037Z UID:10000550-1762441200-1762444800@fiberbroadband.org SUMMARY:FBA Presents - Advancing broadband deployment intelligence: A joint session with Databricks & Render Networks DESCRIPTION:Broadband deployment has reached a new level of scale\, but fragmented systems and lagging visibility still slow progress. To keep pace\, the industry needs intelligence built into the construction process itself. \nJoin product experts from Render Networks and Databricks for an inside look at ClearSight\, the latest business intelligence layer of Render’s construction management platform. Powered by Databricks’ Data Intelligence platform\, ClearSight turns connected field and geospatial data into role-based intelligence for executives\, project managers\, and finance teams. \nYou’ll see how ClearSight bridges the gap between field execution and strategic decision-making\, enabling more robust forecasting\, greater accountability\, and stronger performance visibility across entire project portfolios. \nThe session will also explore Databricks’ newest AI innovation\, Agent Bricks\, and how advancements like this are paving the way for more intelligent\, proactive\, and connected network operations. \nPresented by: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-advancing-broadband-deployment-intelligence-a-joint-session-with-databricks-render-networks/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/10/Render_Combined_Logos_Vert.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251105T100000 DTEND;TZID=America/New_York:20251105T103000 DTSTAMP:20251031T212707Z CREATED:20251031T192636Z LAST-MODIFIED:20251031T212707Z UID:10000556-1762336800-1762338600@fiberbroadband.org SUMMARY:FFB Week 45 - Signals of Change: How Fiber is Continuing to Transform Kansas DESCRIPTION:Kansas is proving that the buck doesn’t stop with BEAD. Across the state\, new broadband initiatives are laying the groundwork for a digital renaissance – connecting communities\, revitalizing local economies\, and creating opportunities that keep Kansans rooted where they are or even draw them back home. From ground-breaking last-mile projects bringing high-speed fiber to rural areas\, to the launch of the state’s first Internet Exchange (IXP) in Wichita – a milestone that strengthens resilience\, redundancy\, and cybersecurity – Kansas is building a stronger\, more connected future. \nTune into our next episode as Joseph Le\, Deputy Director of Broadband Development at Kansas Commerce talks with Gary Bolton\, President & CEO of the Fiber Broadband Association to discuss how state leaders and innovators are lighting up the heartland with fiber and redefining what’s possible for Kansas communities. \nWith Special Guest: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/ffb-week-45-signals-of-change-how-fiber-is-continuing-to-transform-kansas/ CATEGORIES:Fiber For Breakfast,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/04/FFB_Banner-e1737140608224.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251104T130000 DTEND;TZID=America/Detroit:20251104T140000 DTSTAMP:20251021T183427Z CREATED:20251020T204956Z LAST-MODIFIED:20251021T183427Z UID:10000549-1762261200-1762264800@fiberbroadband.org SUMMARY:FBA Presents - Fiber or Fixed Wireless? Why Not Both? Unlocking the Power of Hybrid Connectivity DESCRIPTION:For years\, fiber has been seen as the gold standard for delivering high-capacity\, reliable broadband. At the same time\, fixed wireless has rapidly advanced to provide gigabit performance\, faster deployment\, and greater flexibility. But what if you didn’t have to choose between the two? \nIn this webinar\, Cambium Networks\, will explore how combining fiber and fixed wireless can create a hybrid approach that maximizes network performance\, reach\, and return on investment. Attendees will learn how they can extend fiber’s reach\, connect hard-to-serve areas\, and safeguard infrastructure investments while optimizing deployment timelines and budgets. \nKey Takeaways \n\nWhy Hybrid Matters: How fiber and fixed wireless complement each other for last-mile and middle-mile solutions.\nDeployment Scenarios: Practical examples of where hybrid approaches deliver the greatest value.\nPerformance & Reliability: Latest advancements in fixed wireless that align with fiber-grade expectations.\nOperator Perspectives: Real-world lessons on network design\, deployment\, and customer experience.\n\n Who Should Attend \nThis session is tailored for fiber broadband providers (FISPs)\, fixed wireless broadband providers (WISPs)\, and network operators who are looking to expand their service areas\, maximize ROI\, and explore innovative strategies to deliver broadband everywhere. \nPresented by: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-fiber-or-fixed-wireless-why-not-both-unlocking-the-power-of-hybrid-connectivity/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/12/CN_logo_vertical_blueIcon_blackName.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Sao_Paulo:20251104T080000 DTEND;TZID=America/Sao_Paulo:20251105T170000 DTSTAMP:20251017T194201Z CREATED:20251017T192136Z LAST-MODIFIED:20251017T194201Z UID:10000546-1762243200-1762362000@fiberbroadband.org SUMMARY:Join FBA at DCD>Connect | Brazil 2025 DESCRIPTION:The FBA invites all members and partners to join us at DCD>Connect | Brazil 2025\, taking place on November 4–5 at the Sheraton São Paulo WTC Hotel. \nThis is the leading data center industry event in Brazil\, gathering more than 2\,600 top-level professionals for two full days of high-value networking\, cutting-edge insights\, and new business opportunities. \nAs an FBA member\, you can enjoy 15% off your event pass by using the code FBA15 at registration. \nPass Types: \n\nGeneral Admission Pass – Recommended for professionals in Sales\, Marketing (Colocation\, Cloud\, AECs\, Integrators\, Energy Services)\, Investment\, Market Analysis\, and Consulting.\nVendor Pass – Recommended for technology vendors\, resellers\, and recruitment companies.\n\n \n \n Get your discounted pass here\n \n \n \nDon’t miss this opportunity to be at the center of Brazil’s digital evolution. \n\nA FBA estará presente no DCD>Connect | Brasil 2025 \nA FBA convida todos os seus membros e parceiros a participarem do DCD>Connect | Brasil 2025\, que acontecerá nos dias 4 e 5 de novembro\, no Sheraton São Paulo WTC Hotel. \nEste é o principal encontro da indústria de data centers no Brasil\, reunindo mais de 2.600 profissionais de alto nível em dois dias repletos de networking\, conteúdo de ponta e novas oportunidades de negócios. \nComo membro da FBA\, você tem direito a 15% de desconto na sua entrada utilizando o código FBA15 no momento da inscrição. \nTipos de ingresso: \n\nGeneral Admission Pass – Indicado para profissionais de Vendas\, Marketing (Colocation\, Cloud\, AECs\, Integradoras\, Empresas de Energia)\, Investimentos\, Análise de Mercado e Consultoria.\nVendor Pass – Indicado para fornecedores de tecnologia\, revendas e empresas de recrutamento.\n\n \n \n Garanta seu ingresso com desconto aqui\n \n \n \nNão perca esta oportunidade de estar no centro da evolução digital no Brasil. URL:https://fiberbroadband.org/event/join-fba-at-dcdconnect-brazil-2025/ LOCATION:Sheraton Sao Paulo WTC Hotel\, Av. das Nações Unidas\, 12559 - Brooklin Novo\, São Paulo\, SP\, 04578-903\, Brazil CATEGORIES:FBA LATAM,Industry Event,Partner Event ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/10/BRA25__PartnerCards_Industry_FBA.png ORGANIZER;CN="Fiber Broadband Association LATAM":MAILTO:LatamChapter@fiberbroadband.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251030T110000 DTEND;TZID=America/Detroit:20251030T120000 DTSTAMP:20251023T202652Z CREATED:20251015T211049Z LAST-MODIFIED:20251023T202652Z UID:10000543-1761822000-1761825600@fiberbroadband.org SUMMARY:FBA Presents - The Benefits of Network Automation in Global Networks DESCRIPTION:In the final installment of our three-part webinar series with the Fiber Broadband Association\, Joseph Nicholson\, Network Operations Engineer at the Global IP Network division of NTT DATA\, will explore the transformative role of automation in global networks\, and especially in NTT DATA’s Global IP Network AS2914. Building on foundational insights from Kevin Richardson and advanced security perspectives from Darren Grabowski in the first two webinars\, this session will dive into how automation drives operational efficiency\, reduces human error\, and enhances service delivery across a Tier 1 global transit network. \nParticipants will gain a high-level understanding of: \n\nThe benefits and challenges of automation in a global network\nThe philosophy behind operational automation at NTT DATA\nKey tools and technologies including Python scripting and Ansible playbooks\nReal-world use cases such as backbone circuit turn-ups\, software upgrades\, and telemetry collection\nHow automation supports scalability\, consistency\, and customer satisfaction\n\nWhether you’re new to network engineering or looking to modernize your operations\, this session will offer practical insights into how automation is shaping the future of global connectivity. \nCatch up on previous webinars in this 3-part NTT DATA webinar series here: \n\nDDos Threatscape and Mitigation Strategies\nPerformance\, Security\, Scale: The Capabilities of NTT DATA’s Global IP Network\n\nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-the-benefits-of-network-automation-in-global-networks/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/08/GlobalLogo_NTTDATA_FutureBlue_RGB.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251029T120000 DTEND;TZID=America/Detroit:20251029T130000 DTSTAMP:20251017T201020Z CREATED:20251017T201020Z LAST-MODIFIED:20251017T201020Z UID:10000548-1761739200-1761742800@fiberbroadband.org SUMMARY:FBA Presents - A Guide to Modernizing an ISP Tech Stack DESCRIPTION:ISPs operating on aging systems face a simple choice. Modernize and scale or stall out and spend more to maintain the status quo. Rising subscriber expectations\, increased competition\, grant timelines\, and investor pressure make modernization a priority. This guide is a practical\, step-by-step playbook for operators moving from legacy OSS/BSS to a modern stack\, created with support from CORE\, an independent consulting firm that contributed methodology\, best-practice frameworks\, and decision-making processes for ISP IT transformation. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-a-guide-to-modernizing-an-isp-tech-stack/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/07/Lockup_gaiia_2.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251029T100000 DTEND;TZID=America/New_York:20251029T103000 DTSTAMP:20251028T180742Z CREATED:20251024T200121Z LAST-MODIFIED:20251028T180742Z UID:10000551-1761732000-1761733800@fiberbroadband.org SUMMARY:FFB Week 44 - Reviewing the Dramatic Changes to Our Lives from the Internet… and Fiber DESCRIPTION:As we look ahead to the next chapter of connectivity\, it’s worth pausing to consider how far we’ve come. In this week’s Fiber for Breakfast\, Gary Bolton\, President & CEO of the Fiber Broadband Association\, sits down with Mike Render\, CEO of RVA LLC\, to explore two decades of industry evolution — how internet performance\, user expectations\, and daily life have been transformed. Drawing on original FBA/RVA data\, they uncover the trends in the 2025 Consumer Study that shaped today’s connected world and highlight the critical role fiber has played in driving progress. \nWith Special Guest: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/ffb-week-45-with-special-guest-mike-render-ceo-rva-llc/ CATEGORIES:Fiber For Breakfast,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/04/FFB_Banner-e1737140608224.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251028T163000 DTEND;TZID=America/Detroit:20251028T183000 DTSTAMP:20250908T144625Z CREATED:20250908T144625Z LAST-MODIFIED:20250908T144625Z UID:10000517-1761669000-1761676200@fiberbroadband.org SUMMARY:FBA Member Mingle – Chicago\, IL DESCRIPTION:FBA will be holding a Member Mingle in Chicago\, Illinois on October 28th from 4:30-6:30 pm local time. FBA members are invited to attend this complimentary “members-only” networking event. Join FBA’s Manager of Membership Outreach and Engagement\, Kim Rickard\, for some conversation\, connections\, and light fare. Please RSVP to membership@fiberbroadband.org. \nFBA staff will respond to confirm your attendance and share the specific location details. URL:https://fiberbroadband.org/event/fba-member-mingle-chicago-il/ LOCATION:Chicago\, Illinois ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/FBA_LogoUpdate_StackLogo_4C.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251023T140000 DTEND;TZID=America/Detroit:20251023T150000 DTSTAMP:20251017T201140Z CREATED:20251017T193236Z LAST-MODIFIED:20251017T201140Z UID:10000545-1761228000-1761231600@fiberbroadband.org SUMMARY:FBA Presents - Books and Broadband: Advancing Rural Connectivity and Early Literacy Through Strategic Partnership DESCRIPTION:Rural connectivity isn’t just about megabits per second — it’s about creating meaningful access that transforms lives. The Fiber Broadband Association and Dolly Parton’s Imagination Library have partnered to bring the power of both broadband and books to rural families across America and Canada. \nThis webinar will highlight how broadband deployment can serve as a platform for measurable community benefit\, particularly in early childhood education and family engagement. Leaders from both organizations will share how this collaboration aligns with federal broadband investment goals\, supports digital equity planning\, and demonstrates tangible return on social infrastructure. \nBroadband officials will gain insight into how connecting families early not only fosters digital participation but also strengthens long-term adoption\, workforce readiness\, and community resilience. \nKey Takeaways: \n\nUnderstand how broadband expansion and literacy initiatives jointly advance digital equity objectives.\nExplore partnership models that translate broadband infrastructure into social impact.\nLearn how local and state broadband offices can align with community programs to improve adoption rates.\nHear real examples of how connectivity and early learning investments reinforce one another in rural America and Canada.\n\nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-books-and-broadband-advancing-rural-connectivity-and-early-literacy-through-strategic-partnership/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/10/dolly-partons-imagination-library-981x1024-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251023T120000 DTEND;TZID=America/Detroit:20251023T130000 DTSTAMP:20251016T183719Z CREATED:20251016T183719Z LAST-MODIFIED:20251016T183719Z UID:10000544-1761220800-1761224400@fiberbroadband.org SUMMARY:FBA Presents - Next-Gen Strategies to Elevate Internet Service Providers Broadband Operations DESCRIPTION:The broadband market is evolving at breakneck speed\, and Internet Service Providers (ISPs) are under immense pressure to deliver faster\, smarter\, and at scale. Join industry leaders and peers as they share proven strategies\, real-world insights\, and forward-looking perspectives on how ISPs can optimize operations\, drive efficiency\, and elevate both residential and enterprise customer experiences. and convert more. \nJoin industry leaders and peers Thursday\, October 23rd at 12 p.m. ET as they share proven strategies\, real-world insights\, and forward-looking perspectives on how ISPs can optimize operations\, drive efficiency\, and elevate both residential and enterprise customer experiences. and convert more. \nThis interactive session will explore how partnerships\, people\, platforms\, and AI-driven innovation are transforming the connected future of broadband. Together\, we’ll unpack: \n\nFuture-Proofing Your Operations – How to maintain your competitive edge while planning for “what’s next” in broadband services and customer expectations.\nOperational Efficiency & Cost Control – How to strike the balance between “homegrown” solutions and scalable solutions of people\, systems\, and platforms that accelerate speed-to-market.\nCustomer-Centric Service Delivery Models – Building and sustaining 24/7/365 support.\nBusiness Challenges and Use Cases– Practical ways to address the three core challenges that customer service and service delivery ISPs face.\nGrowth Through M&A – Challenges and best practices for bridging operations\, people\, and systems during consolidation\nAI-Driven Quality Assurance & Real-Time CX Insights – Proactive alerts\, AI triage\, and data personalization that boost satisfaction.\n\nWhether you’re a single state\, multi-state or nationwide ISP for consumer and enterprise\, navigating rapid growth\, streamlining M&A\, or rethinking your overall operations’ model\, this webinar will offer “real-life” actionable strategies for scaling sustainably while safeguarding your competitive brand. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-next-gen-strategies-to-elevate-internet-service-providers-broadband-operations/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/10/eClerx-Logo-Navy.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251022T130000 DTEND;TZID=America/Detroit:20251022T140000 DTSTAMP:20251002T194352Z CREATED:20251002T192815Z LAST-MODIFIED:20251002T194352Z UID:10000538-1761138000-1761141600@fiberbroadband.org SUMMARY:FBA Presents - Securing Broadband: Cybersecurity Strategies for BEAD Subgrantees and Stakeholders DESCRIPTION:As broadband infrastructure expands under the Broadband Equity\, Access\, and Deployment (BEAD) Program\, cybersecurity has become a critical component of compliance and long-term resilience. This webinar will explore the evolving cybersecurity expectations outlined by the National Telecommunications and Information Administration (NTIA) and provide practical guidance for subgrantees and stakeholders. \nParticipants will gain insights into: \n\nCybersecurity-related requirements for BEAD-funded projects\nRisk management planning and infrastructure resilience\nBest practices for securing broadband networks and systems\nStrategies for aligning with federal and state cybersecurity frameworks\n\nWhether you’re preparing your BEAD application or managing implementation\, this session will help ensure your cybersecurity posture meets compliance standards and supports sustainable broadband deployment. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-securing-broadband-cybersecurity-strategies-for-bead-subgrantees-and-stakeholders/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/10/RSM-Standard-Logo-RGB.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251022T100000 DTEND;TZID=America/New_York:20251022T103000 DTSTAMP:20251017T194440Z CREATED:20250926T173604Z LAST-MODIFIED:20251017T194440Z UID:10000530-1761127200-1761129000@fiberbroadband.org SUMMARY:FFB Week 43 - All Broadband Is Not Created Equal: The Practical Divide Between Marketing Claims\, Speed Tests and Delivered Speeds DESCRIPTION:Today\, many technologies can advertise 100/20 “broadband\,” but few providers deliver those speeds consistently. Consumers are sold “up to” speeds – yet speed test data shows that while fiber consistently delivers as promised\, other technologies fall short most of the time. On today’s Fiber for Breakfast\, Jonathan Chambers\, co-CEO\, Conexon talks with Gary Bolton\, FBA’s President & CEO about how the industry must move beyond theoretical definitions to accountability based on actual\, verifiable performance. The question is simple: are customers really getting what they paid for? \nPresented by: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/ffb-week-43-with-special-guest-jonathan-chambers-conexon/ CATEGORIES:Fiber For Breakfast,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/04/FFB_Banner-e1737140608224.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251021T120000 DTEND;TZID=America/Detroit:20251021T130000 DTSTAMP:20250925T222250Z CREATED:20250925T222250Z LAST-MODIFIED:20250925T222250Z UID:10000525-1761048000-1761051600@fiberbroadband.org SUMMARY:FBA Membership Office Hours DESCRIPTION:Join the FBA Membership Team for our virtual “Office Hours” on Tuesday\, October 21st\, from 12:00–1:00 PM EST. This session is exclusively for FBA members. Drop-in to ask questions\, share feedback\, or briefly discuss ways to engage with FBA. Join Jennifer\, Kim\, and Kerry via Zoom\, and log in at any time during the session. \nPlease email membership@fiberbroadband.org to receive the Zoom link. URL:https://fiberbroadband.org/event/fba-membership-office-hours-4/ ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/FBA_LogoUpdate_StackLogo_4C-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251021T110000 DTEND;TZID=America/Detroit:20251021T120000 DTSTAMP:20250930T200534Z CREATED:20250930T195431Z LAST-MODIFIED:20250930T200534Z UID:10000536-1761044400-1761048000@fiberbroadband.org SUMMARY:FBA Presents - A Catalyst for Economic Growth: Why Broadband Adoption Matters DESCRIPTION:Broadband adoption is what transforms connectivity into economic gains. Connectivity gets players on the court\, adoption teaches them how to play the game. This webinar will focus on how Kaptivate supports key stakeholders in driving broadband adoption and how to measure its economic impact. If you’re a Community Anchor Institution\, Internet Service Provider\, or State Broadband Leader\, this webinar is for you. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-a-catalyst-for-economic-growth-why-broadband-adoption-matters/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/Kaptivate-Logo_ED_Crop.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251016T080000 DTEND;TZID=America/Detroit:20251016T163000 DTSTAMP:20241231T185824Z CREATED:20241231T185824Z LAST-MODIFIED:20241231T185824Z UID:10000339-1760601600-1760632200@fiberbroadband.org SUMMARY:Regional Fiber Connect - Scottsdale DESCRIPTION:The Scottsdale Regional Fiber Connect will highlight Tribal Broadband and the unique opportunities it presents within the broadband industry. This event will explore the critical need for improved connectivity in tribal communities\, addressing challenges such as digital equity and access to high-speed internet. By examining the economic\, educational\, and healthcare benefits of enhanced broadband infrastructure\, the event will emphasize the potential for tribal broadband to bridge the digital divide and create lasting opportunities for growth and development in these underserved regions. \nFor information about membership\, please contact membership@fiberbroadband.org. \nFor information about sponsorship opportunities\, please contact Lucy Green at lgreen@fiberbroadband.org. \n \n \n Register Now URL:https://fiberbroadband.org/event/regional-fiber-connect-scottsdale/ CATEGORIES:FBA Events,Industry Event ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/11/FBA-065A_Regional25_Scottsdale_HeaderA_1024x459-e1731450405377.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251015T170000 DTEND;TZID=America/Detroit:20251015T180000 DTSTAMP:20251013T152612Z CREATED:20250731T121928Z LAST-MODIFIED:20251013T152612Z UID:10000484-1760547600-1760551200@fiberbroadband.org SUMMARY:FBA Members Meetup – Scottsdale Regional DESCRIPTION:Please join us on the night before the Scottsdale Regional for a meetup. Hosted by the FBA Membership Working Group\, this event provides an opportunity to meet other members\, along with Kim Rickard from the FBA Membership Team. Join us at The Scottsdale Resort & Spa\, a Hilton Curio Collection on Wednesday\, October 15th\, from 5 PM to 6 PM (local time). This is a very casual meet-up with light appetizers and beverages. There is no cost to attend. If you plan to attend the meet-up\, please send an email to membership@fiberbroadband.org to RSVP. URL:https://fiberbroadband.org/event/fba-members-meetup-scottsdale-regional/ ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/06/FBA_LogoUpdate_StackLogo_4C-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251015T120000 DTEND;TZID=America/Detroit:20251015T130000 DTSTAMP:20251013T172336Z CREATED:20251013T165828Z LAST-MODIFIED:20251013T172336Z UID:10000542-1760529600-1760533200@fiberbroadband.org SUMMARY:Women in Fiber: Building Leadership Presence on LinkedIn DESCRIPTION:Every leader has a story — and LinkedIn is where yours gets told. The way you show up online shapes first impressions\, builds credibility\, and extends your influence far beyond the office. In this session\, you’ll learn how to use LinkedIn with purpose to make your presence felt\, your voice heard\, and your brand impossible to ignore. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/women-in-fiber-building-leadership-presence-on-linkedin/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2024/09/WiF_Logo_200x200_crop.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251015T100000 DTEND;TZID=America/New_York:20251015T103000 DTSTAMP:20251013T163443Z CREATED:20250926T173332Z LAST-MODIFIED:20251013T163443Z UID:10000529-1760522400-1760524200@fiberbroadband.org SUMMARY:FFB Week 42 - Dell’Oro Group 5-Year Broadband Access & Home Networking Forecast DESCRIPTION:The broadband industry is at a turning point. Dell’Oro Group’s newly released 5-Year Forecast projects that the global Broadband Access Equipment market will climb steadily through 2029\, with revenues peaking in 2028. Behind the numbers are powerful forces reshaping the industry: fiber expansion\, DOCSIS 4.0 upgrades\, and the rapid adoption of Wi-Fi 7 and fixed wireless. \nThis week on Fiber for Breakfast\, Jeff Heynen\, Vice President of Broadband Access and Home Networking at Dell’Oro Group\, joins Gary Bolton\, FBA President & CEO\, for a must-hear discussion on what’s coming next. They dig into the technologies and strategies including: \n\nThe next wave of PON and DOCSIS investment and its competitive implications.\nHow Fixed Wireless and Wi-Fi 7 are set to transform home connectivity.\nWhy providers must pivot from “homes passed” to customized services\, automation\, and AI-driven platforms.\n\nThis isn’t just a forecast—it’s a roadmap for where broadband is headed. Whether you’re a network operator\, vendor\, or investor\, this conversation will help you understand how to future-proof your strategy\, and what customers will demand next. \nWith Special Guest: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/ffb-week-42-with-special-guest-jeff-heynen-with-delloro-group/ CATEGORIES:Fiber For Breakfast,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/04/FFB_Banner-e1737140608224.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251014T130000 DTEND;TZID=America/Detroit:20251014T140000 DTSTAMP:20250910T210006Z CREATED:20250903T190219Z LAST-MODIFIED:20250910T210006Z UID:10000514-1760446800-1760450400@fiberbroadband.org SUMMARY:FBA Presents - Employer Workforce Preparedness in the Fiber Broadband Industry – How Build-Ready Are We? DESCRIPTION:The telecommunications industry stands at a critical juncture. While the demand for robust and advanced connectivity continues its relentless climb\, the very foundation upon which this growth is built – our workforce – faces unprecedented challenges. \nFBA and NCTI conducted a survey to gauge the preparedness of the industry’s current and future workforce. This webinar highlights the results of that survey and uncovers urgent workforce challenges—from mass retirements to attracting new talent—and details a multi-pronged\, proactive strategy for developing and retaining the skilled workforce essential for continued industry success. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-employer-workforce-preparedness-in-the-fiber-broadband-industry-how-build-ready-are-we/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/FBA_LogoUpdate_StackLogo_4C-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251014T110000 DTEND;TZID=America/Detroit:20251014T120000 DTSTAMP:20250930T195815Z CREATED:20250930T180749Z LAST-MODIFIED:20250930T195815Z UID:10000535-1760439600-1760443200@fiberbroadband.org SUMMARY:FBA Presents - Mastering OSP Design Decisions: A Practical Guide to Risk\, Standards and Smart Deployment DESCRIPTION:Designing an Outside Plant (OSP) network involves making the right decisions at every stage. This webinar will walk you through the critical design choices that impact speed\, cost\, and long-term performance. We’ll explore how to navigate three key decision tiers—codes and regulations\, industry standards\, and owner preferences—and apply them to real-world scenarios. Learn how environmental factors like water\, ice\, storms\, and soil conditions influence deployment strategies\, and discover practical considerations for hybrid designs. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-mastering-osp-design-decisions-a-practical-guide-to-risk-standards-and-smart-deployment/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2023/09/Panduit-Logo.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Bogota:20251014T080000 DTEND;TZID=America/Bogota:20251014T180000 DTSTAMP:20251010T132025Z CREATED:20250116T163257Z LAST-MODIFIED:20251010T132025Z UID:10000353-1760428800-1760464800@fiberbroadband.org SUMMARY:Fiber Connect LATAM - Colombia DESCRIPTION:Cerramos el año con el imperdible Fiber Connect LATAM 2025 en Bogotá\, un evento de un día diseñado para destacar el impacto de la conectividad en la región. Este encuentro reunirá a líderes del sector para analizar la creciente importancia de la calidad de las redes de fibra óptica\, la necesidad de alianzas estratégicas y el papel transformador de los Data Centers y la Inteligencia Artificial en América Latina y el mundo. \nCon un enfoque en el fortalecimiento de la infraestructura de banda ancha\, este evento será una plataforma estratégica para compartir conocimientos\, establecer conexiones clave y explorar las tendencias que están moldeando el futuro digital de la región. No pierda la oportunidad de ser parte del cierre de un año extraordinario para la industria\, en un entorno que inspira innovación y colaboración. ¡Nos vemos en Bogotá! \n \n \n Agenda completa del Evento\n \n \n \nOperadores de Telecomunicaciones e ISPs\, Data Centers: Soliciten su código especial enviándonos un correo a: MarketingLatam@fiberbroadband.org \n¡Asegura el mejor precio! Regístrate ahora. Tarifa regular: $199.00 USD (ULTIMOS CUPOS) \n \n \n Regístrate aquí\n \n \n \nReserva de Hotel: \nSe han negociado tarifas reducidas con el hotel: Hilton Corferias Bogota (Hotel sede del evento) \n \n \n Realiza tu reserva de Hotel aquí\n \n \n \nPara obtener información sobre el evento o membresía\, comuníquese con LatamChapter@fiberbroadband.org. \nPara obtener información sobre las oportunidades de patrocinio\, comuníquese a: SalesLatam@fiberbroadband.org. \n \n  URL:https://fiberbroadband.org/event/fiber-connect-latam-colombia/ LOCATION:Hilton Corferias\, Cra. 37 # 24-29\, Bogota\, Bogota\, 110111\, Colombia CATEGORIES:FBA Events,FBA LATAM,Industry Event ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/01/Bogota.png ORGANIZER;CN="Fiber Broadband Association LATAM":MAILTO:LatamChapter@fiberbroadband.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251009T130000 DTEND;TZID=America/Detroit:20251009T140000 DTSTAMP:20250923T131034Z CREATED:20250918T204525Z LAST-MODIFIED:20250923T131034Z UID:10000524-1760014800-1760018400@fiberbroadband.org SUMMARY:FBA Presents - Win Broadband Subscribers with the Right TV Experience DESCRIPTION:As broadband competition heats up\, video remains one of the most powerful tools for winning new customers and keeping existing ones loyal. The challenge? Launching and running a compelling TV service often feels expensive\, complex\, and resource-intensive. It doesn’t have to be. \nJoin us to see how operators can use a modern\, pre-integrated TV platform to add real value to broadband bundles – without overloading teams or budgets. \nWho Should Attend \nThis session is designed for leaders driving broadband growth\, product bundling\, and customer experience\, including: \n\nBroadband & ISP executives looking to win share in competitive markets by beating incumbent offers.\nProduct managers evaluating video as part of a converged broadband offer – or aiming to deliver a superior consumer TV experience.\nTechnology & operations teams seeking to replace legacy systems with a simpler\, faster deployment.\nSales & marketing teams focused on acquisition\, churn reduction\, and ARPU growth.\n\nWhat You’ll Learn \n\nHow to efficiently launch and manage TV services with a proven\, out-of-the-box solution.\nPractical ways to enhance broadband value with engaging content\, seamless UX\, and broad device support.\nHow operators are using TV to reduce churn – especially among families\, older users\, and casual viewers.\nHow to navigate content rights and build the optimal content bundle.\nHow to overcome common transition challenges: ad insertion\, legacy migration\, and serving a diverse subscriber base.\n\nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba_presents_win_broadband_subscribers_with_the_right_tv_experience/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/EN-stacked-color_trimmed_ED.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251008T120000 DTEND;TZID=America/Detroit:20251008T130000 DTSTAMP:20250926T165843Z CREATED:20250926T165843Z LAST-MODIFIED:20250926T165843Z UID:10000528-1759924800-1759928400@fiberbroadband.org SUMMARY:FBA Presents - Stop Losing Customers You Could Have Saved: How AI Predicts Churn Before It Happens DESCRIPTION:Customer churn isn’t just a support problem; it’s a revenue leak. ISPs are often blindsided when subscribers cancel because the warning signs were hidden in scattered tickets\, call recordings\, and agent notes. In this webinar\, discover how the new partnership between Sonar + QueSee gives you a real-time lens into customer sentiment and churn risk. See how AI-powered call analysis\, tied directly into your Sonar CRM\, flags unhappy customers before they leave—while coaching your team to turn every call into a retention win.  \nKey Takeaways:  \n\n Detect churn risk from calls\, tickets\, and trends instantly\n Empower agents with self-correcting\, real-time coaching tools\n Quantify ROI: see how 34 saves/month = $10k+ retained revenue\n\nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-stop-losing-customers-you-could-have-saved-how-ai-predicts-churn-before-it-happens/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/Sonar_retain_quesee_Combined_Logos_500px.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251008T100000 DTEND;TZID=America/New_York:20251008T103000 DTSTAMP:20251003T205558Z CREATED:20250821T204715Z LAST-MODIFIED:20251003T205558Z UID:10000505-1759917600-1759919400@fiberbroadband.org SUMMARY:FFB Week 41 - How Speed Test Measurements are Designed to Improve End User Experiences DESCRIPTION:Data demand isn’t slowing down—and networks can only stretch so far. As service providers race to keep up\, the challenge is no longer just building connections\, but ensuring they can stand the test of time. \nThis week on Fiber for Breakfast\, Bryan Darr\, Vice President of Government Affairs at Ookla\, joins Gary Bolton\, President & CEO of the Fiber Broadband Association\, to explore how state broadband offices can stay ahead of the curve. \nWhile fiber remains the backbone of new deployments\, the updated BEAD program suggests a bigger role for alternative technologies than many state plans first envisioned. That shift makes ongoing performance monitoring more critical than ever. It’s not enough to declare a network complete—offices must track reliability and capacity for years to come. \nWhy? Because oversubscription and insufficient backhaul can undermine even the most ambitious projects. And as Darr and Bolton will discuss\, some technologies make it easier to add capacity when demand inevitably spikes. \nDon’t miss this timely conversation about planning\, performance\, and the real-world strategies to keep broadband strong for the long haul. \nWith Special Guest: \n \n \n \n Register Now URL:https://fiberbroadband.org/event/ffb-wk-41-with-special-guest-bryan-darr-ookla/ CATEGORIES:Fiber For Breakfast,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/04/FFB_Banner-e1737140608224.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251007T120000 DTEND;TZID=America/Detroit:20251007T130000 DTSTAMP:20250929T175923Z CREATED:20250929T175923Z LAST-MODIFIED:20250929T175923Z UID:10000533-1759838400-1759842000@fiberbroadband.org SUMMARY:FBA Presents - Master Planned Communities and the Data Center Boom: Lessons from Brambleton DESCRIPTION:An in-depth discussion on Brambleton\, one of the nation’s most successful master-planned communities\, located in the heart of Loudoun County’s “Data Center Alley.” This session will explore Brambleton’s unique experience developing a large-scale Mixed-Use community alongside one of the largest concentrations of data centers in the world. \nTopics will include the impact of large-scale data center development on land planning\, infrastructure design\, and long-term community vision. Speakers will address both the advantages—such as capital investment in utilities\, regional connectivity\, and economic growth—as well as the challenges\, including land use competition\, managing power and fiber demand\, and aligning residential needs with intensive industrial-scale facilities. \nWhether you are a developer\, land planner\, or in the data center industry\, this webinar offers valuable insights into how master-planned communities can navigate the opportunities and complexities of growth in the midst of rapidly evolving investment interest in digital infrastructure. \nPresented by: \n\nJeff Reiman\, President\, The Broadband Group\,\nPatrick Thibeault\, Senior VP and Chief Technology Officer\, The Broadband Group\nSteve Schulte\, Brambleton\n\n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-master-planned-communities-and-the-data-center-boom-lessons-from-brambleton/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/TBG-1_ED_200px.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20251007 DTEND;VALUE=DATE:20251010 DTSTAMP:20250825T134408Z CREATED:20250825T133146Z LAST-MODIFIED:20250825T134408Z UID:10000507-1759795200-1760054399@fiberbroadband.org SUMMARY:FBA at The Utility Expo DESCRIPTION:Fiber Broadband Association (FBA) will be attending The Utility Expo October 7-9 in Louisville\, KY. Connect with FBA’s Manager\, Membership Outreach and Engagement\, Kim Rickard at Booth #EH – 2125. \nThe Utility Expo is the largest event for utility professionals and construction contractors in the industry. Join more than 21\,000 of your peers to discuss your needs directly with manufacturers\, get hands-on demos of equipment and participate in expert-led educational programs. URL:https://fiberbroadband.org/event/fba-at-the-utility-expo/ LOCATION:Louisville\, KY ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/08/Unknown.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251002T150000 DTEND;TZID=America/Detroit:20251002T160000 DTSTAMP:20250915T205539Z CREATED:20250915T204938Z LAST-MODIFIED:20250915T205539Z UID:10000522-1759417200-1759420800@fiberbroadband.org SUMMARY:Evolución y Optimización de los Data Centers DESCRIPTION:Los Data Centers se encuentran en el corazón de la transformación digital. La creciente demanda de conectividad\, la irrupción de la inteligencia artificial\, el IoT y la realidad aumentada están redefiniendo la manera en que operan y evolucionan estas infraestructuras críticas. \n \n \n Regístrate aquí \n \n \n \nEn este webinar premier de la FBA LATAM\, Raúl Fleman\, Gerente de Tecnología (CTO) en ARTIC Fiber Optic LLC y referente con más de 30 años de experiencia global en telecomunicaciones\, nos guiará a través de los aspectos más innovadores y estratégicos para optimizar la operación de los Data Centers: \n\n\nTendencias actuales y desafíos futuros. \n\n\nEficiencia energética y optimización de recursos. \n\n\nPasillos fríos y calientes: conceptos y componentes esenciales. \n\n\nSmart Servers y sistemas de refrigeración inteligente. \n\n\nSoluciones de conectividad de alta densidad con cables especializados. \n\n\nUna oportunidad única para entender cómo se están configurando los Data Centers del futuro en América Latina y el mundo. URL:https://fiberbroadband.org/event/evolucion-y-optimizacion-de-los-data-centers/ CATEGORIES:LATAM Webinar,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2023/04/FFB-Sponsors.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251002T110000 DTEND;TZID=America/Detroit:20251002T120000 DTSTAMP:20250929T154545Z CREATED:20250926T210016Z LAST-MODIFIED:20250929T154545Z UID:10000532-1759402800-1759406400@fiberbroadband.org SUMMARY:FBA Presents - DDoS Threatscape and Mitigation Strategies DESCRIPTION:Is your organization ready to withstand a DDoS attack? \nDistributed Denial of Service (DDoS) attacks continue to evolve\, posing a constant risk to network availability\, business continuity\, and customer trust. From crippling infrastructure to causing significant revenue loss\, productivity slowdowns\, and reputational harm\, the consequences can be devastating. \nIn this webinar\, we’ll explore the latest DDoS attack trends\, the industries and assets most at risk\, and the far-reaching impact these threats can have on organizations. More importantly\, we’ll share practical strategies and best practices to strengthen your defense and response. \nKey topics include: \n\nHow to build a proactive defense strategy before an attack occurs\nImmediate actions to take when under attack\nFoundational approaches to effective DDoS mitigation\n\nJoin us to equip your team with the knowledge and tools needed to protect your infrastructure\, safeguard your users\, and minimize risk in an increasingly hostile threat landscape. \nPresented by: \n \n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-defending-against-ddos-attacks-a-practical-guide-to-network-protection/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/08/GlobalLogo_NTTDATA_FutureBlue_RGB.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20251001T130000 DTEND;TZID=America/Detroit:20251001T140000 DTSTAMP:20250916T212144Z CREATED:20250916T205603Z LAST-MODIFIED:20250916T212144Z UID:10000523-1759323600-1759327200@fiberbroadband.org SUMMARY:FBA Presents - Digital-First CX in Action: How LiveOak Fiber Scaled Customer Delight DESCRIPTION:Join us for an inside look at how LiveOak Fiber is reshaping the broadband customer experience and the transformation from phone-dominated support to a modern\, multi-channel digital customer experience. This session explores how LiveOak—a fast-growing greenfield fiber ISP serving communities in GA and FL— empowered agents\, boosted customer satisfaction\, and scaled support by embracing the growing customer preference for digital channels. Whether you’re just starting your digital care journey or looking to improve results\, this session delivers data-backed insights and actionable strategies to elevate your CX. \nPresented by: \n \n\n\n\n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-digital-first-cx-in-action-how-liveoak-fiber-scaled-customer-delight/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2025/09/GoCare_10.01.25_Combined_Logos.png END:VEVENT END:VCALENDAR