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Greg McLaughlin Named New Chief Executive Officer of AEX | Automation Exchange  

Greg McLaughlin Named New Chief Executive Officer of AEX | Automation Exchange  

McLaughlin’s Broadband Expertise Further Drives the Success and Growth of AEX’s Tested and Proven Integrated OSS/BSS Platform in the US Fiber Market  

(Denver, CO … August 8, 2023) South African fiber disrupter AEX | Automation Exchange announced telecom veteran Greg McLaughlin as its new Chief Executive Officer (CEO). After a decade of success in the South African fiber market, AEX recently expanded its operations to Charlotte, North Carolina, offering the first and only tested and proven integrated OSS/BSS platform built by network operators for network operators.

“With Greg McLaughlin’s extensive expertise in the US broadband market and strong leadership skills, he is the perfect fit to lead AEX as we embark on our expansion journey into the United States. We believe his vision and experience will further drive the success and growth of AEX as we continue providing innovative automation solutions to the broadband industry,” said Greg Wilson, founder of AEX | Automation Exchange.

With a strong background in US telecom and expertise in operations, technology, and strategy, McLaughlin’s leadership further strengthens AEX as the company expands its global operations and IP from Johannesburg, South Africa to Charlotte, North Carolina.

“We are singularly focused on being at the forefront of the rapidly growing broadband industry, and expanding our United States operations is critical to that effort” said Greg McLaughlin, CEO of AEX | Automation Exchange. “Our integrated OSS/BSS software platform, services and collaborative partnership model provides everything network operators need to rapidly scale, increase uptake rates and deliver exceptional customer experience.”

McLaughlin’s illustrious career includes serving as the Senior Director of Operations for Charter Communications’ Wireless Engineering Group, where he played a key role in driving the company’s advanced wireless deployment initiative and shaping Charter’s positions on spectrum and technology policy. His prior experience as the Director of Corporate Strategy for Bright House Networks and multiple operational roles within the broadband industry over the span of twenty-three years make him an invaluable addition to the AEX team.

The AEX OSS/BSS software is tailored to meet the specific needs of greenfield or brownfield network operators with everything they need to plan, build, maximize, operate and support their enterprises efficiently, all while delivering an exceptional customer experience. With technical and business process experts at every level and an engaged C-Suite, AEX’s software deploys quickly for most projects, offering a flexible software-as-a-service model minimizing risk and maximizing operator benefits. AEX uniquely invests in each client’s success, ensuring continuous support through its collaborative partnership model as network operator partners optimize and future-proof their networks.

About AEX | Automation Exchange 

AEX | Automation Exchange is the first and only OSS/BSS software platform built by network operators, for network operators, enabling easy management and monitoring of both Open and Closed Access networks. Drawing from a decade of experience in the South African fiber market, AEX’s tested and proven platform offers easy-to-use, flexible and fully customizable features supporting both Active Ethernet and GPON technologies. AEX’s unified view of the network automates workflows through templatized and customizable processes, making it vendor-agnostic, zero-touch, future-proof and rapidly scalable. Headquartered in Charlotte, North Carolina, AEX deploys quickly as a Tier 1 solution for smaller networks—free from implementation, set-up, or licensing fees. For more information, visit



Katherine Songster

Harrison Edwards PR