Thomas Moore Joins Innovative Systems as Vice President of Payments

Innovative Systems is pleased to announce the appointment of Thomas Moore as Vice President of Payments. Moore brings extensive expertise in payment technologies and integrated billing solutions, with leadership experience at Paymentus, PAYARC, and REPAY. His proven track record in e-billing, B2B payment platforms, and customer experience will strengthen Innovative Systems’ ability to deliver advanced payment capabilities.

Innovative Systems’ Chief Executive Officer, Scott Alcott, shared his perspective on the appointment:

“Our goal is to empower BSPs to deliver a seamless, intuitive experience across the entire subscriber journey. As Vice President of Payments, Thomas will play a critical role in advancing our online payment capabilities—helping subscribers pay with ease while driving greater efficiency and value for our customers. This appointment reflects our continued investment in helping broadband providers streamline operations and offer flexible, user-friendly payment options to their subscribers.”

Moore is a seasoned payments executive with deep experience in structuring and scaling embedded payments across vertical SaaS platforms. He has led go-to-market commercialization for card, ACH, and value-added fintech products—including card issuing and disbursements—with a consistent focus on driving digital adoption, payments innovation, and enhanced customer experiences. Throughout his career, Moore has worked at the intersection of payments, software, and financial services, partnering closely with merchants and cross-functional teams to turn payments into a strategic growth engine.

Moore emphasizes that “I’m excited to position Innovative Systems’ digital payments as a core growth and collections engine for eLation customers. Strategically, my focus will be on accelerating digital payment adoption, expanding payment options for our customers and their payers, and introducing modern capabilities that reduce payer friction.”

Innovative Systems is committed to a long-term payments roadmap that strengthens the platform, accelerates innovation, and positions our customers to win as payments and software continue to converge. Moore will focus on deeply embedding payments into the Subscriber Management Platform and delivering a differentiated, outcome-driven AR experience to materially improve adoption, efficiency, and performance.

Innovative Systems provides an Enterprise Billing and Subscriber Management Platform (SMP), Video, and Voice to Broadband Service Providers. eLation is the most complete SMP for regional broadband providers that simplifies operations and fuels subscriber growth with true Enterprise software, across Billing, Provisioning, Financials, and Mapping. For more information, visit www.innovsys.com.