Constellation SaaS Expands Partnership with CSG to Simplify Back Office Implementation and Accelerate Revenue for Broadband Providers

Constellation SaaS Expands Partnership with CSG to Simplify Back Office Implementation and Accelerate Revenue for Broadband Providers

Philadelphia, PA – Constellation SaaS, the complete order-to-cash back office for the broadband and fiber customer lifecycle, today announced a strengthened strategic partnership with CSG® (NASDAQ: CSGS). The partnership enables broadband providers to deploy a unified billing, care, and back-office ecosystem faster and more effectively. This minimizes operator TCO and maximizes order-to-cash efficiency.

Building on the 2025 integration, this next phase of the Constellation-CSG partnership delivers an API-first platform that ensures broadband providers can move from design to revenue faster. It replaces siloed point solutions with automated, pre-integrated workflows spanning order management, service activation, and billing using proven technologies that support over 80 million broadband and fiber customers in North America. Together, these capabilities enable service providers to scale through greater operational agility, improving the customer experience and reducing churn.

“When broadband operators close more orders and make helping customers easier for their agents, they accelerate revenue,” said Charlotte Field, EVP and Chief Technology Officer at Constellation SaaS. “This new agreement with CSG creates a faster implementation for our clients.”

Together, Constellation and CSG enable broadband providers to:

· Reduce time-to-revenue by shortening implementation cycles for billing, payments, and field operations.

· Launch new markets faster with a pre-integrated, API-first back office from order-to-cash.

· Lower operational complexity by minimizing point solutions, integrations, and vendors.

· Improve speed to activation so technicians can complete first-visit installs and turn up services quickly with no fallout.

“Removing operational overhead and reducing risk is critical to enabling providers of all sizes scale confidently and continue to deliver the experiences their customers expect as

volumes grow,” said Reid Jenkins, Vice President of Strategic Business at CSG. “That’s why choosing a future-ready solution today accelerates tomorrow’s success.”

Meet Us at Metro Connect 2026 in Fort Lauderdale

Constellation SaaS and CSG will be showcasing the integrated solution at Metro Connect 2026, taking place in Fort Lauderdale, FL, 23 – 25 February 2026. Visit the team for a hands-on demo and discover how Constellation SaaS empowers you to drive more revenue. Visit ConstellationBOSS.com to schedule a demo.

About Constellation SaaS

Constellation SaaS delivers a revenue and operations accelerator for the broadband customer lifecycle to move faster and more smoothly from order to activation to billing. With proven tools across sales enablement, inventory, service activation, billing, and more, Constellation empowers operators to scale operations more effectively than point solutions. Built for broadband providers, Constellation SaaS was recognized as a Leading Lights Award Finalist for Most Innovative Telecom Software (OSS/BSS). Visit us at ConstellationBOSS.com to learn more.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing, and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.