gaiia Gains Momentum in Modernizing Operations for Communications Service Providers

Revenue growth reflects growing demand for AI-native operational software 

DALLAS, TEXAS — (July 29, 2026) — gaiia,the AI-native operating system for Communications Service Providers (CSPs), today announced 54% quarter-over-quarter revenue growth. This milestone demonstrates the increasing urgency among CSPs to modernize their operational infrastructure while reducing complexity and accelerating time to revenue. 

The industry is reaching a tipping point where legacy operational software is no longer keeping pace with the demands of modern networks or customer expectations. As CSPs expand networks and introduce new services, many are challenged by fragmented back-office systems that require multiple vendors and extensive customization. gaiia replaces traditional OSS/BSS environments with a single AI-driven system of action designed to streamline operations across the customer lifecycle. 

“CSPs are no longer evaluating whether they should modernize their backend systems; they’re deciding how quickly they can make the transition,” said Marc Campagna, co-founder and CEO of gaiia. “Organizations are prioritizing AI-driven software that gives them the flexibility to innovate without being constrained by legacy architecture. gaiia’s growth reflects this broader industry shift towards unified, intelligent platforms that automate processes, launch services faster, and deliver a better customer experience.” 

gaiia’s revenue growth follows the company’s recently announced $40 million Series B investment, which is fueling continued innovation across its AI-native platform, product development, and customer success initiatives. These milestones reflect continued momentum as fiber, fixed wireless, cable, and other connectivity providers modernize the systems that power provisioning, field operations, service delivery, customer management, and billing. 

For more information on gaiia, visit gaiia.com. 

About gaiia 

gaiia is the AI-native operating system for Communications Service Providers. The platform replaces fragmented legacy OSS/BSS tools with a single, customizable system covering billing, provisioning, account management, field service, and AI-driven workflows. Learn more at gaiia.com.