FBA Presents – Before the Trouble Ticket: How Windstream Wholesale Automates Fiber Fault Localization
June 12 @ 12:00 pm - 1:00 pm
When every second counts, fiber operators can’t afford delays in identifying and resolving faults. Traditional fault response processes are often manual, time-consuming, and reliant on customer-reported issues—putting network performance and SLAs at risk.
As fiber builds accelerate and network complexity increases, service providers need scalable solutions that deliver speed, accuracy, and real-time visibility. Join Windstream, VIAVI, and 3-GIS to explore how integrating remote fiber monitoring with geospatial intelligence is helping teams move from reactive to proactive fault response.
In this session, presenters will dive into Windstream’s process that links real-time fault detection to precise network asset data, enabling:
- Instant detection of full and partial fiber cuts—before customers even report them
- Automated fault correlation with exact GPS locations and network assets
- Fewer truck rolls and faster repair times through streamlined coordination
Presented by:
