FBA Presents – Stop Losing Customers You Could Have Saved: How AI Predicts Churn Before It Happens
October 8 @ 12:00 pm - 1:00 pm
- This event has passed.
Customer churn isn’t just a support problem; it’s a revenue leak. ISPs are often blindsided when subscribers cancel because the warning signs were hidden in scattered tickets, call recordings, and agent notes. In this webinar, discover how the new partnership between Sonar + QueSee gives you a real-time lens into customer sentiment and churn risk. See how AI-powered call analysis, tied directly into your Sonar CRM, flags unhappy customers before they leave—while coaching your team to turn every call into a retention win.
Key Takeaways:
- Detect churn risk from calls, tickets, and trends instantly
- Empower agents with self-correcting, real-time coaching tools
- Quantify ROI: see how 34 saves/month = $10k+ retained revenue
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