Reducing OPEX and Boosting Growth: Why Fiber is the Key for Long-term Success

Workforce development and operational processes are two critical pillars for the long-term success of broadband operators. In addition to investing in human capital, the choice of broadband technology plays a major role in helping providers reduce OPEX and free up capital for growth initiatives. To build for the future, fiber providers must consider both people and technology, while leveraging existing relationships to meet evolving consumer needs.

Scott Jackson (Graybar) led the discussion with panelists Bob Whitman (Corning), Jimmy Todd (Nex-Tech), David Eckard (Nokia), and Tom Maguire (Brightspeed), exploring the key factors operators must weigh when planning for the future. Topics ranged from using AI to streamline and automate customer experience to building agile business models that adapt to new broadband use cases.

Ultimately, OPEX emerged as the central theme. By reducing operational expenses and investing in systems and technologies that drive efficiency, broadband providers can unlock capital to expand their networks and connect more subscribers.

Watch the full panel for actionable insights on growth-focused strategies and learn why selecting the right technology today is critical for long-term success.